...Backroads...

  Toll free: 1 888 991- 5448    Canada: 604 990-7376   
E-mail:
karen@travelteam.ca

Cancellation and Refund Policy

Because we adhere very strictly to our cancellation policy, Backroads highly recommends that you purchase a travel protection plan.Canceling for medical and other reasons is simple and stress-free for everyone if they are insured.

If you must cancel your reservation, the cancellation fee will be determined according to the following formula:

Number of days prior to trip start Cancellation fee per person
91+ days $100
61-90 days 25% of trip price
31-60 days 50% of trip price
0-30 days No refund

Exceptions to this policy cannot be made for any reason, including those of weather or personal emergencies. There is no refund for arriving late or leaving a trip early. Single room supplements are considered part of the trip price and are subject to cancellation fees. If you fail to provide signed “Release of Liability, Assumption of All Risks and Arbitration Agreement” and Personal Information forms prior to your trip departure, you will not be allowed to join the trip and will be subject to Backroads’ standard cancellation policy as described above.

On the rare occasions when Backroads must cancel a trip, all payments received to date will be refunded, which constitutes full settlement. If Backroads should cancel a trip within 30 days of departure due to low enrollment, you will receive a full refund and a trip of equal value. If Backroads should cancel a trip within 30 days of departure because of natural disaster, terrorism or civil unrest, you will receive a full refund only. Backroads is not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets or for costs incurred due to travel delays, flight cancellations or illness.

For more information contact Karen, our Backroads Specialist for active travel by either
email karen@travelteam.ca or call 1-888-991-5448

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Last Updated Jan 26, 2006